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Terms & Conditions

All calls with InfinityDISH are monitored and recorded for quality assurance and training purposes.

Offer for new and qualifying former customers only.

Internet Core offer: Must subscribe to new High-Speed Internet with maximum speed range of 1.61 Mbps to 6 Mbps download depending on speed tier subscribed to.

Internet Ultra offer: Must subscribe to new High-Speed Internet service with maximum speed ranges of 6.1 Mbps to 12 Mbps download depending on speed tier subscribed to.

Internet Elite offer: Must subscribe to new High-Speed Internet service with maximum speed ranges of 12.1 Mbps to 25 Mbps download depending on speed tier subscribed to.

All offers: Services not available in select areas of TX, FL and CA. Limited-time offer for new Internet customers. $75 Installation fee applies. Cannot be combined with other promotional offers on the same services. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service subject to availability. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Internet router fee waived during 24-month promotional period. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. $75 installation fee waived on new Triple Play and Double Play bundles. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to all services and equipment. Taxes, governmental and other Frontier-imposed surcharges apply. Frontier reserves the right to withdraw this offer at any time.

$20 Internet offer: Service not available in select areas of TX, FL and CA. Must subscribe to new High-Speed Internet service with maximum speed ranges of 1.61 Mbps to 6 Mbps download depending on speed tier subscribed to. $75 Installation fee applies. Cannot be combined with other promotional offers on the same services. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service subject to availability. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Internet router fee waived during 24-month promotional period. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. $75 installation fee waived on new Triple Play and Double Play bundles. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to all services and equipment. Taxes, governmental and other Frontier-imposed surcharges apply. Frontier reserves the right to withdraw this offer at any time.

$30 FiOS 50 Mbps INTERNET OFFER: Must subscribe to a qualifying package of new High-Speed Internet with maximum Internet speed of 50 Mbps download and 50 Mbps upload.

$40 FiOS 100 Mbps INTERNET OFFER: Must subscribe to a qualifying package of new High-Speed Internet with maximum Internet speed of 100 Mbps download and 100 Mbps upload.

$50 FiOS 150 Mbps INTERNET OFFER: Must subscribe to a qualifying package of new High-Speed Internet with maximum Internet speed of 150 Mbps download and 150 Mbps upload.

INTERNET ONLY OFFERS: Limited-time offer for new FiOS® Single Play customers. $75 installation fee applies.

$80 FiOS TV, 100 MBPS INTERNET & VOICE OFFER: Limited-time offer for new FiOS Triple Play customers. Must subscribe to a qualifying package of new FiOS Digital Voice (FDV), new High-Speed Internet with maximum Internet speed of 100 Mbps download and 100 Mbps upload and new FiOS® TV Prime. A $2.99/mo. VoIP admin. fee applies. Your Frontier VoIP phone service, including 911 service, will not function without electrical or battery-backup power. In the event of a power outage, you may not be able to make calls and you should ensure that you have an alternative means of calling 911, such as via a cellular phone.

OFFERS INCLUDING TV: A $2.99/mo. broadcast fee and up to a $6/mo. RSN fee and $21/mo. DVR and service fee applies. Additional monthly fees for set-top boxes apply. Wireless set-top boxes may not be available in all areas and will be installed at the discretion of the technician. Additional monthly fees for Quantum TV service and set-top boxes apply. Minimum system requirements and other terms and conditions apply. $75 installation fee waived on new Triple Play and Double Play FiOS bundles All TV prices, fees, charges, packages, programming, features, functionality and offers subject to change. Titles, dates and availability of Video On Demand content subject to change without notice.

ALL OFFERS: Offers available in select areas of IN, OR, WA. After 24 mo. promotional period, then-current everyday price applies to all services and equipment, including FiOS Internet. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Cannot be combined with other promotional offers on the same services. Internet service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Service subject to availability. During 24-month promotional period, a $10/mo. Internet router fee applies. A $9.99 broadband processing fee upon disconnection of service applies. Equipment delivery/handling fee applies. A $1.99/mo. Internet Infrastructure Surcharge applies. Standard charges apply for jack installation, wiring and other additional services. Taxes, governmental and other Frontier-imposed surcharges apply. Frontier reserves the right to withdraw this offer at any time. The FiOS marks are owned by Verizon Trademark Services LLC and used under license.

$42 Internet and Phone offer: Limited-time offer for new Internet and new Voice customers. Must subscribe to new High-Speed Internet with maximum speed range of 1.61 Mbps- 6 Mbps download depending on speed tier subscribed to.

$50 Internet and Phone offer: Limited-time offer for new Internet and new Voice customers. Must subscribe to new High-Speed Internet service with maximum speed ranges of 6.1 Mbps to 12 Mbps download depending on speed tier subscribed to.

$75 Internet, DISH TV and Voice offer: Limited-time offer for new TV, new Internet and new Voice customers. Must subscribe to a new qualifying residential phone, new High-Speed Internet with maximum speed range of 1.61 Mbps – 6 Mbps download and new DISH® Flex Pack service. A $34.99 Frontier video setup fee applies. Unlimited calling is based on normal residential, personal, noncommercial use. Calls to 900 numbers are blocked. Calls to 411 incur an additional charge. Subject to Frontier’s fair use policy and terms of service. See Important DISH Terms and Conditions.

Important DISH Terms and Conditions:

Qualification: Advertised price requires credit qualification and 24-month commitment. Upfront activation and/or receiver upgrade fees may apply based on credit qualification. Offer ends 07/15/2020.

2-Year Commitment: Early termination fee of $20/mo. remaining applies if you cancel early.

Included in 2-year price guarantee at $59.99 advertised price: America’s Top 120 programming package, local channels, HD service fees, and Hopper Duo Smart DVR for 1 TV. Included in 2-year price guarantee for additional cost: Programming package upgrades ($69.99 for AT120+, $79.99 for AT200, $89.99 for AT250 ), monthly fees for upgraded or additional receivers ($5-$7 per additional TV, receivers with additional functionality may be $10-$15).

NOT included in 2-year price guarantee or advertised price (and subject to change): Taxes & surcharges, add-on programming (including premium channels), DISH Protect, and transactional fees.

Regional Sports Surcharge: RSN Surcharge up to $3/mo. applies to AT120+ and higher packages and varies based on location.

Premium Channels: 3 Mos. Free: After 3 mos., you will be billed $30/mo. for Showtime, Starz, and DISH Movie Pack unless you call or go online to cancel.

Other: All packages, programming, features, and functionality and all prices and fees not included in price lock are subject to change without notice. After 6 mos., if selected, you will be billed $9.99/mo. for DISH Protect Plus unless you call to cancel. After 2 years, then-current everyday prices for all services apply. For business customers, additional monthly fees may apply. Free standard professional installation only.

DISH Voice Remote with the Google Assistant: The DISH Voice Remote with the Google Assistant requires internet-connected Hopper, Joey, or Wally device. Customer must press Voice Remote button to activate feature. The Google Assistant Smart Home features require Google account and compatible devices. Google is a trademark of Google LLC.

.All offers: Cannot be combined with other promotional offers on the same services. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service subject to availability. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Internet router fee waived during 24-month promotional period. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. $75 installation fee waived on new Triple Play and Double Play bundles. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to all services and equipment. Taxes, governmental and other Frontier-imposed surcharges apply. Frontier reserves the right to withdraw this offer at any time.

 


Frontier ® Business Terms & Conditions

Business Bundles Offer:

Offer for new business customers. Must subscribe to new High-Speed Internet (HSI) for Business with minimum one-year agreement. Internet will be provisioned with maximum speed as fast as 12 Mbps download based on line requirements. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Your ability to stream may be limited by speeds available in your area. Service and promotion subject to availability. Internet installation ($20), taxes, governmental surcharges, and fees, including Business High-Speed Internet Fee ($5.99/mo.), Wi-Fi router service fee (included for length of term agreement, then $10/mo.) and other applicable charges extra and subject to change during and after the promotional period. A $9.99 broadband processing fee upon disconnection of service applies. Early termination fee of $33.33 per month, times the remaining number of months in the term agreement, will apply. Price guarantee applies to base monthly rate. Other restrictions may apply. Frontier reserves the right to withdraw this offer at any time.

Business Fios Offer:

Frontier SmartVoice: Promotional pricing is for 1st Premium Plus seat and requires a qualifying Frontier Internet connection. SmartVoice installation ($99), equipment fees, taxes, governmental surcharges, and fees, including SmartVoice equipment fee (up to $12/mo. per Premium Plus seat), one-time SmartVoice equipment fee (up to $25 per Premium Plus seat) and other applicable charges extra and subject to change during and after the promotional period. SmartVoice installation fee waived with a minimum two-year term agreement. Early termination fee of $16.66 per month, multiplied by the remaining number of months in the term agreement, will apply. Additional seats available for an additional monthly fee. Domestic long-distance minutes exclude 900, international, directory assistance and dial-up calls. Usage restrictions may apply. Your Frontier SmartVoice service, including 911 service, will not function without electrical or battery backup power. In the event of a power outage, you may not be able to make calls.

Offer for new business customers in select Frontier FiOS areas. Must subscribe to new FiOS Internet for Business with minimum one-year agreement. Internet will be provisioned with maximum speeds as fast as 100 Mbps download/100 Mbps upload based on line requirements. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Service and promotion subject to availability. Internet installation ($20), taxes, governmental surcharges, and fees, including Business High-Speed Internet Fee ($5.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. A $9.99 broadband processing fee upon disconnection of service applies. Early termination fee of $33.33 per month, multiplied by the remaining number of months in the term agreement, will apply. Other restrictions may apply. Frontier reserves the right to withdraw this offer at any time. The FiOS marks are owned by Verizon Trademark Services LLC and used under license.

No data caps: Other terms and conditions apply, including Frontier’s Acceptable Use Policy and Network Management Policy, and are subject to change without notice.

FiOS 100 Mbps offer: Must subscribe to new FiOS Internet for Business with minimum one-year agreement. Internet will be provisioned with maximum speeds as fast as 100 Mbps download/100 Mbps upload based on line requirements. Business High-Speed Internet Fee ($5.99/mo.) applies.

FiOS 500 Mbps offer: Must subscribe to new FiOS Internet for Business with minimum one-year agreement. Internet will be provisioned with maximum speeds as fast as 500 Mbps download/500 Mbps upload based on line requirements. Business High-Speed Internet Fee ($5.99/mo.) applies.

FiOS Gig Service offer: Must subscribe to new FiOS Internet for Business with minimum one-year agreement. Internet will be provisioned with maximum speeds as fast as 940 Mbps download/880 Mbps upload based on line requirements.

All FiOS Internet for Business offers: For new business customers in select Frontier FiOS areas. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Service and promotion subject to availability. Internet installation ($20), taxes, governmental surcharges, fees and other applicable charges extra, and subject to change during and after the promotional period. A $9.99 broadband processing fee upon disconnection of service applies. Early termination fee of $33.33 per month, multiplied by the remaining number of months in the term agreement, will apply. Other restrictions may apply. Frontier reserves the right to withdraw this offer at any time. The FiOS marks are owned by Verizon Trademark Services LLC and used under license.

Offer for new business customers. Must subscribe to new High-Speed Internet (HSI) for Business with minimum one-year agreement. Internet will be provisioned with maximum speed as fast as 12 Mbps download based on line requirements. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Your ability to stream may be limited by speeds available in your area. Service and promotion subject to availability. Internet installation ($20), taxes, governmental surcharges, and fees, including Business High-Speed Internet Fee ($5.99/mo.), Wi-Fi router service fee (included for length of term agreement, then $10/mo.) and other applicable charges extra and subject to change during and after the promotional period. A $9.99 broadband processing fee upon disconnection of service applies. Early termination fee of $33.33 per month, times the remaining number of months in the term agreement, will apply. Price guarantee applies to base monthly rate. Other restrictions may apply. Frontier reserves the right to withdraw this offer at any time.

Business Internet Offer:

Frontier SmartVoice: Promotional pricing is for 1st Premium Plus seat and requires a qualifying Frontier Internet connection. SmartVoice installation ($99), equipment fees, taxes, governmental surcharges, and fees, including SmartVoice equipment fee (up to $12/mo. per Premium Plus seat), one-time SmartVoice equipment fee (up to $25 per Premium Plus seat) and other applicable charges extra and subject to change during and after the promotional period. SmartVoice installation fee waived with a minimum two-year term agreement. Early termination fee of $16.66 per month, multiplied by the remaining number of months in the term agreement, will apply. Additional seats available for an additional monthly fee. Domestic long-distance minutes exclude 900, international, directory assistance and dial-up calls. Usage restrictions may apply. Your Frontier SmartVoice service, including 911 service, will not function without electrical or battery backup power. In the event of a power outage, you may not be able to make calls.

Offer for new business customers in select Frontier FiOS areas. Must subscribe to new FiOS Internet for Business with minimum one-year agreement. Internet will be provisioned with maximum speeds as fast as 100 Mbps download/100 Mbps upload based on line requirements. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Service and promotion subject to availability. Internet installation ($20), taxes, governmental surcharges, and fees, including Business High-Speed Internet Fee ($5.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. A $9.99 broadband processing fee upon disconnection of service applies. Early termination fee of $33.33 per month, multiplied by the remaining number of months in the term agreement, will apply. Other restrictions may apply. Frontier reserves the right to withdraw this offer at any time. The FiOS marks are owned by Verizon Trademark Services LLC and used under license.

No data caps: Other terms and conditions apply, including Frontier’s Acceptable Use Policy and Network Management Policy, and are subject to change without notice.

Offer for new business customers. Must subscribe to new High-Speed Internet (HSI) for Business with minimum one-year agreement. Internet will be provisioned with maximum speed as fast as 12 Mbps download based on line requirements. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Your ability to stream may be limited by speeds available in your area. Service and promotion subject to availability. Internet installation ($20), taxes, governmental surcharges, and fees, including Business High-Speed Internet Fee ($5.99/mo.), Wi-Fi router service fee (included for length of term agreement, then $10/mo.) and other applicable charges extra and subject to change during and after the promotional period. A $9.99 broadband processing fee upon disconnection of service applies. Early termination fee of $33.33 per month, times the remaining number of months in the term agreement, will apply. Price guarantee applies to base monthly rate. Other restrictions may apply. Frontier reserves the right to withdraw this offer at any time.

Business Phone Offer: Minimum one year agreement required


ALL TERMS & CONDITIONS

A full list of Frontier Terms and Conditions can be found at Frontier.com/terms.